Join a dynamic and supportive environment where your expertise will greatly enhance the operations of a L2/L3 Support + Software Integration Engineer. This role involves collaboration with various stakeholders to ensure systems work seamlessly within a prestigious intergovernmental institution.

The ideal candidate is a resourceful professional, well-versed in IT and software integration, who enjoys problem-solving and optimizing systems. If you are focused, adaptable, and have a strong technical background, this opportunity is tailored for you.

• You manage incidents and events to ensure optimal software/hardware functionality.
• You install, implement, configure, and deliver IT solutions on a project basis.
• You conduct inventories and analyze the IT infrastructure, optimizing it where possible.
• You independently analyze problems arising during implementations and propose effective corrective measures.
• You document solutions and changes comprehensively.
• You collaborate closely with team members and partners to resolve complex issues effectively.
• You communicate with support teams to handle incidents during both implementation and operation phases.